You can return your product up to 30 days after you receive it.
As long as the SoleCup product has not been used we will issue a refund.
Please note that the cost of return will need to be covered by the customer.
Please note you may only return SoleCups directly to us if they were purchased by you from our shop. Alternatively, you will need to return it to the authorised SoleCup re-seller.
If you would like to return your SoleCup please send an email with your order number and photos of any fault to paul@solecup.com
Cancellations
If we receive a cancellation request before dispatch, we will do our best to cancel the order and issue a full refund.
Contact Us
If you want to contact the team at SoleCup you’re in the right place!
We’re always trying to improve and your feedback really helps us to do so.
If your enquiry is about co-branding or wholesale you can click thislink.
Alternatively, for general enquiries please email paul@solecup.com (we’ll get back to you within 24 hours).
If you’d like to contact SoleCup via social media you can do so using the following links;Instagram andFacebook
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